Account Support & Management

We're here to help! If you have any questions or need assistance, please contact online@liebertpub.com or call (800) 654-3237 in the USA or (914) 740-2100 outside the USA.

For institutional prices and subscription information:

Contact your local sales representative

 


Sign in/Registration


Signing in

To sign in, click "My Liebert Connect" or "Sign In" in the masthead of the site and enter your username and password. Please note that both are case sensitive. Sign out by clicking "Log out" in the menu bar.

If you're having trouble signing in, you may be entering the wrong username or password. Liebertpub.com does not recognize usernames from other sites (for example, library or society webpages).


Benefits of a user account

Creating a user account is free, and is required for accessing personal subscriptions or administering an institutional subscription.

In addition, Liebertpub.com offers many features that are available to registered users only. These include free registration for Table of Contents e-mail alerts, citation tracking, saved searches, and more.


Updating your contact information

To update your contact information or e-mail address, click "My Liebert Connect" in the masthead of the site followed by "My Account" in the submenu. Correct your contact information as necessary, then scroll down and click "Submit."


Creating a new user account

To create a new user account, click "My Liebert Connect" or "Register" in the masthead of the site. Select a username and password and supply additional information to create your account. The information that you provide will be held in the strictest confidence.

When creating a new account you will be asked to recognize and type a word appearing in a distorted image. This is a security precaution that prevents automated applications (or "robots") from creating user accounts. Some browsers may have trouble displaying this image. If you cannot recognize the word, please contact us.


Changing your password

To change your password, click "My Liebert Connect" in the masthead of the site followed by "My Account" in the submenu. Enter your old password and new password twice, then scroll down and click "Submit." Please note that passwords are case sensitive.


Retrieving a forgotten password

Retrieve a forgotten password by entering the e-mail address provided when you created your user account. You will receive an e-mail containing your password.

If your e-mail address has changed, or if you are otherwise unable to retrieve your password, please contact us.


Privacy policy

Mary Ann Liebert, Inc. respects your privacy. Information you provide to us during or after registration is used for administrative purposes only, and will not be disclosed to third parties without your written consent.

In addition, aggregate information is collected each time you access Liebertpub.com. This includes the date and time of access, your IP address, and Web browser and operating system being used. We also record information about content and feature usage.

Institutional Admin


Usage Statistics

How to Obtain Usage Data

Click the Institutional administration tab of your Profile, then select the Usage Data tab.

In the section entitled Cumulative Page Access Report, use the dropdown menus to select report Type and Year.

In the Format section, you can then choose how you will view the report. To view the report in your browser, choose HTML table. Select Tab delimited text file to download a spreadsheet-readable file to your local hard disk. Alternatively, you may have the system Email the report to the email address you enter in the available field (usually your own email address). After making your choice, click Get Report.

COUNTER Compliance

Being COUNTER compliant means that the method of measuring and reporting of usage statistics meets the standards set by the COUNTER Code of Practice.


Browsers supported

Current versions of Firefox, Internet Explorer, Safari, Chrome, and Opera are all supported. We recommend Firefox (available as a free download) as the fastest and most stable browser when accessing this site.


Adding and Updating IP Addresses

End users can be authenticated as organization members based on their IP address. If an IP address is associated with an organization, end users who access the website from that IP address are given access to the organization’s licensed content. Administrators can manage the IP addresses associated with their organization through their user account.


Downloadable Holdings File

Use this report, which has no parameters, to obtain information about your journal and book holdings.

 

 

 

 

Text And Data Mining (TDM)


TDM Policy

Mary Ann Liebert, Inc., publishers allows for text and data mining by authorized users via the web crawlers of subscribing Institutions for non-commercial use only. Authorized users include current members of the faculty, staff, and individuals enrolled at a subscribing institution, who are permitted to access the institution's secure network and who have been issued a password or other authentication by the Licensee.


TDM Methods

To mine the full-XML for articles, books, or chapters, a subscribing institution’s web crawler must be licensed with Mary Ann Liebert, Inc., publishers. Contact your Institutional Administrator to start this process.

The following steps will be taken to grant a subscribing institution's web crawler to access full-XML (where available) for all the institution's licensed content:

  1. The creation of a web crawler identity
  2. The addition of the web crawler identity as a member of the institution so that is will inherit all its licenses.

Using the web crawler identity method rather than accessing the content via the institution's IP range unannounced will ensure that the TDM does not count towards the institution's regular usage statistics or trigger abuse monitoring blockage.


Is there a recommended web crawler throttling rate?

Yes. We recommend the following web crawler throttling rates:

  • Regular Rate - the crawl is (not to exceed) 1 request every 6 seconds
    • Monday through Friday: From Midnight - Noon in the "America/Los_Angeles" timezone
  • Fast Rate - the crawl is (not to exceed) 1 request every 2 seconds
    • Monday through Friday: From Noon - Midnight in the "America/Los_Angeles" timezone Saturday through Sunday: All day